Great team! Professional and friendly staff!! Would definitely recommend
Angela, Natalie and Philippa have given me a brilliant service and are extremely friendly and welcoming would recommend
TERRIBLE - Had an awful experience with Your Move and in particular the branch manager Angela- who comes across professional but certainly isnt. Very poor communication would wait days for a call back. Left the house in their hands as sale fell through first time around and I had already moved to Scotand. They put for sale boards up when asked not to, left blinds open, walked through the house with shoes on, and snapped a key in a lock (and didnt tell me ). I was also told by a concerned neighbour that on two occasions a man and a woman were seen going into my property after 9pm (Your Move was the only ones with a key)....... Angela was very rude and condescending towards me and made me feel like I was an inconvenience to her. Your Move were the most expensive agents I had out locally so pick one of the others and you will at least save some money as I can assure you your not getting a better service or better management team for the additional cash. Infact I was told in no uncertain terms by Your Moves head office that I wasn't paying for any management of the sale - literally just to get people in for a sale and then the rest is nothing to do with them. Overall if I could give them a 0 star I would. Moving house is a stressful time and this is the second property Ive sold - you need a team who are on your side as the seller - Your Move Kirkby in Ashfield certainly arnt - As Angela told me "your not the only sale im dealing with" and I was even told in one conversation the vendors are hacked off with you over a windows indemnity issue. Never put out a review before and Im genuinely not much of a moaner/complainer but I felt I needed to because of the way I was treated and made to feel. If they are willing to do this to a man in his 30s - I dread to think how they treat others.
Reviewed our mortgage with Your Move and had excellent service from Chris the advisor who helped us through every step, particularly any obstacles or over complicated parts involving third parties. We think that internal Your Move employees that oversee the mortgage advisors are a little over cautious when the lenders have already agreed in principle but Chris ensured this was a minor point also. Very friendly and professional service that we would not hesitate to recommend.
Friendly, professional service. Very helpful. Had lots of viewings as soon as we put our property on with your Move, had an offer but it fell through, your move were efficient and supportive and we had more viewings and another offer. Still waiting to complete. Would definitely recommend using your Move to sell your property in Kirkby in ashfield
Your Move Estate Agents Kirkby-in-Ashfield is a UK Real Estate Agency based in Ashfield, East Midlands. Your Move Estate Agents Kirkby-in-Ashfield is located at 82 Station St, Kirkby in Ashfield, Nottingham NG17 7AP, UK.
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